Front of mind with clients

AJR Photo

Shoot keeps Tendercare front of mind with our clients. Adam Robinson, Design (Tendercare)

Shoot for Professionals is a great way of maintaining continuity with a client beyond the garden handover stage and it also allows us to brand the regular care instructions which helps to keep Tendercare front of mind. If the client adds more plants to the garden themselves they can edit the Shoot garden page and we have an up-to-date record of what’s in the garden when they come back to us  to talk about additional plants or designing other areas of the garden.

We’ve just designed and built a small garden for a client in Flackwell Heath and, as the clients are not big gardeners and were looking for something low maintenance, we thought it would be a nice gesture to give them a year’s subscription to Shoot and upload all of their plants to the website in addition to the planting plans and other visuals. The full service Shoot package will ensure that Tendercare Design stays front of mind with the client.

Note: If you shop at Tendercare they will provide you with a PDF print out of your plants purchased to upload into Shoot.

Shoot for Professionals – Pricing options

Shoot has recently launched a new Professional garden management service for garden designers and their clients.

The new Professional service now includes:

  • Real-time collaboration on gardens, plants and garden care
  • Unlimited sharing with clients, staff and suppliers forever
  • Your clients, your branding
  • Multi-plant add in one click
  • Business listing with web links, profile, photo and logo

At a recent TendercareTalks event there was a discussion about the various commercial options to provide the Shoot service to clients. We thought we’d describe 4 sample commercial options to help you work out which package is right for you.

1) I want to try out the full Shoot service for Professionals at the lowest cost possible

We can help you to learn more in a few ways:

2) I am convinced Shoot is a great service. I want to pay for my clients to get the Shoot service with my branding on gardens and care emails. I want to pay for my clients for any time period of my choosing – from 1 day up to forever. And I may wish to share each garden with more than one person.

Some clients are important enough to you that you may wish to sponsor their Shoot account and build long-term relationships with them. If you want to sponsor the Shoot service for a few clients the pricing goes down significantly if you upgrade to the next pricing tier up. For example, you can provide sponsored support for 5 client gardens for only £29 a month. If you pay annually upfront you also get 2 months free. You can choose to sponsor each client for as long as you wish. You can sponsor for 3 months, a full year, or even several years. It is entirely up to you how long you provide the sponsored service for. Also, all gardens you create can be shared with many people as you need to at no extra charge. So you can invite, for example, ‘Mrs Smith’, ‘Mr Smith’, a landscaper, maintenance gardener and even a plant nursery at no extra charge.

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If you decide to stop sponsoring the garden you can then ‘Transfer’ the garden profile to the garden owner and they can continue to pay for the subscription directly.

 

3) I want to be a Professional member of Shoot. I want to set-up my clients’ Shoot garden for them, and to keep copies of all the gardens I create. But I want my clients to pay for their own subscription directly and I don’t mind that the service doesn’t have my branding.

If you prefer not to pay for your clients’ use of Shoot that is fine too. You can sign-up for the lowest priced Professional tier in Shoot and simply create and send each client garden to the customer and they can decide to pay for it. Click ‘Transfer’ link to send a garden to someone else. You can keep a copy for your own records.

Screen Shot 2016-02-27 at 18.11.03The client will get a fully completed garden profile but it will be a restricted view as a free member until they upgrade for £36 per year. You can also offer a combination. You can sponsor a client for a short period of time and then send the garden profile on to the client for them to continue paying directly later on.

4) I don’t want to pay anything, I don’t want to be a member of Shoot myself and I don’t need to keep a record of the garden profiles and plant lists I create. I would like to set-up garden profiles on behalf of my clients as a service for them.

If you only want to help your clients with a garden profile in Shoot you can ask your client to join Shoot and share their login details with you. You can then login as them to set up the plant lists and notes for the client. You can do the work logged in as them on their behalf and then allow them to continue on their own with Shoot directly without ever becoming a member yourself.

Here is a handy table of the options and benefits of each commercial choice.

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We hope these commercial options give you all the commercial flexibility you may need. Please send us comments, feedback or request a demo by emailing the team at shoot@shootgardening.co.uk

Subscription change notification

Notification: We are about to implement some changes to our subscription structure by end of November 2014:

1. As a home gardener you will have access to a limit of 5 gardens in total. We believe 5 gardens should be more than ample for private members’ own use.

2. Listing business accounts will not have access to garden profiles and plant lists as this is a business listing only service and not a client plant list service.

3. PRO members’ clients who receive a Shoot account from their garden designer or landscaper will be limited to a 3 month free trial down from one year.

If you have any comments or questions please write to us at shoot@shootgardening.co.uk.

Get started – feedback pls

To help new members to get started with Shoot we are working on a two-step ‘get started’ process on sign-up. This will help customise Shoot for each member so that we can provide plant care advice reminders and recommended plants for every members’ own garden.

This presentation below shows the proposed design and steps. You can click the icon bottom right to expand to full screen. Click the right arrow to take you through the entire presentation.

Before we implement this new set-up process we would like feedback on how easy these steps are to understand. Are they easy to follow? Is there too much wording? Is there enough explanation? Would anything prevent you from filling in the information? Feedback is most welcome.
Note: because the designs are in a presentation format they appear a bit fuzzy and the small text is hard to read. These will be much clearer once on the live website.

Mobile web plant finder

Exciting update! We are working on a mobile web plant finder version of Shoot.

Shoot_Mobile_Home

You will be able to:
Search all our plants
Read full information for each plant in our database
Price comparison check

And for members they can:
Check if plants they are buying work in their garden
Add plants to my plant lists on the go
Review current plant lists

Plant recipies from BBC

This week at Chelsea Flower Show on the BBC, Rachel de Thame is providing ‘planting recipies’. The first is what Rachel is calling ‘Nouvelle Cuisine’ as seen in The Telegraph Garden. Rachel’s advice is to keep a simple palette of just a few plants and avoid over filling your garden with too many varieties.

Plants in the Nouvelle Cuisine recipe include:

 

How much should a garden cost?

Many of us look at inspirational, beautiful designer gardens or RHS flower show gardens and hope to re-create the look in our own outside space. However many starting out to transform their gardens don’t really know how much to budget for or how to get started. Here are some common questions answered:

How much should a garden cost?

My experience is that most people underestimate what a new garden will cost. How much should your budget for? This depends on your budget and what you hope to acheive. For a great garden , it is recommended that you should estimate £100 as a minimum per square metre of garden. This may sound like a lot to invest but beautiful garden can cost as much to build as a new kitchen.

Do I need a garden designer?

If want to give your garden a completely new look, it is  worthwhile hiring an experienced, fully qualified garden designer to help. They’ll help you to make the most out of your space and budget. The cost of a designer is much smaller that the overall cost of building a new garden and is a worthwhile investment to get the most from your outside space. By hiring a garden designer who is a registered member of the Society of Garden Designers you can be confident of getting the best service and expertise.

Do I need a landscaper?

If you are doing garden construction you will need a landscaper. They will take the garden design, including elements such as garden levels, hard landscaping, power and lighting requirements, water access, planting plan and so on from the garden designer and will  complete the build work in your garden. We recommend that you hire members of the Association of Professional Landscapers (APL). All members are inspected annually and must adhere to professional standards to ensure they provide you with a high standard and a professional service.

New Video Coming Soon

We were at the very beautiful Waterperry Gardens yesterday with Nice Tree Films filming a new video for Shoot.

The video will be about Shoot and will appear on the home page and other selected landing pages in Shoot. We filmed scenes of people enjoying their gardens on their own, with children and with their friends. We also filmed scenes of Nicola buying plants and the Shoot team in meeting.

Here are a few ‘behind the scenes’ photos of the day of filming.

Filming at Waterperry Gardens
Filming at Waterperry Gardens
Team with camera2
Angela, Nicola and Marc being filmed for our new video

See more photographs at our new Pinbaord.