Remembering ‘Maintenance’ at Each Stage

By Karen McClure Garden Design. At Karen McClure Garden Design we are working to improve our own focus on thorough garden aftercare for our business improvement, but also to help raise the value placed on garden aftercare and hiring trained professionals across the industry. In pursuit of that aim, we are developing a check-list for each stage of the design process.

Work load can get very hectic, and the focus can be too much on upfront design aspects and managing client expectations about money. The process outlined below helps us as an internal reminder to not forget the garden needs maintaining for it to develop and for successful longevity. We now reference this check-list at each stage of the process.

This is our initial draft of our own process and we would very much welcome any thoughts on improving or changing this from other designers and garden aftercare professionals. Please feel free to add a comment at the bottom of the blog post.

Step 1: Client Brief to include a focus on maintenance

• This is an ideal moment to assess the client’s attitude to garden maintenance and educate the client
• Questions should be added to the client questionnaire to assess this attitude further
• Close attention should be paid during the initial visit to the existing condition of the garden, the soil, the prevailing care regime of the plants
• Discussions should be had about how the client will ensure the correct maintenance of the garden after installation
• Elements could be included in the contract about the initial planting and subsequent maintenance

Step 2: Site Analysis, Landscape and Historical Context

• A further opportunity to assess the site, this time in more detail.
• Soil samples are taken to check soil type, moisture, pH and level of organic enrichment
• At the same time, careful observation of the condition of the existing plants, the maintenance of the soil, attention to weeding can be checked

Step 3: Developing a Concept

• At the heart of the concept is adherence to the client wishes with regard to ongoing maintenance
• The concept must be designed in accordance with these wishes
• Plants’ maintenance requirements can be checked on Shoot to assess their suitability for incorporation into the design concept

Step 4: Creating Collage, Moodboard and Masterplan

• At this stage, maintenance requirements must form the backdrop to how these are presented

Step 5: Present back to Client

• An important moment to summarise the projected maintenance requirements and anticipated maintenance schedule
• In agreeing the contractors, the importance of selecting an “expert” gardener should be emphasised
• Discuss how to select a suitable gardener (minimal skills, knowledge and qualifications expected, how they were trained, what experience they have acquired, rates of pay anticipated for the qualified gardeners, etc.)
• Ideally the designer has a recommended list of expert gardeners. The designer might suggest suitable gardening contractors at this stage
• Often clients may have their own gardener, and this is the moment to agree a subsequent meeting with them to ensure they can be briefed directly on the design’s upcoming requirements

Step 6: Zoning and Planting Strategy/Planting Plan

• Maintenance requirements must form the backdrop to how these are
• Plants’ maintenance requirements can be checked on Shoot to assess their suitability for incorporation into the concept

Step 7: Roll out to include Ordering Plants, Landscaping and Planting

• In constructing the order for the plant nursery and other suppliers (reference can be made to Shoot)
• It is useful to use a contract specification
• Example of items to include in specifications:
• Supply of Trees: shall comply with ‘Code of Practice for Plant Handling’ by the Committee on Plant Supply and Establishment (CPSE)
• Plant Labeling: All plants shall be clearly and durably labelled with exact genus, species and cultivar
• Plant failures: provisions established for replacement in the event of plant failure

Step 8:  End of Build Review

• A crucial moment to ensure the client appreciates the importance of maintenance
• The client needs to understand the importance of managing the gardener: ensuring the integrity of the design is correctly maintained
• Agree with the client how the garden will be maintained
• It is essential that the gardening contractor is briefed thoroughly by the designer, to ensure subsequent control over the design
• Agree follow-up visits at 3, 6, and 12 months
• Send a regular maintenance reminder, say, monthly. An ideal mechanism for this is provided by Shoot, who will mail the precise monthly maintenance applicable to the plants chosen in the design
• It may be helpful to brief and involve the gardener directly in this, to ensure their understanding of how their maintenance schedule will be managed going forwards. Some gardeners have initially not understood the value the Shoot care calendar can play in supporting their role. We explain that by providing a visual and interactive online tool to the end-client, they are more likely to understand the need for garden aftercare and the tasks to do each month. Shoot plays a supportive role to the importance in that activity.

Step 9: Follow-up Visits at 3, 6, and 12 Months

• Follow-up visits as agreed to see how the garden is developing

Note from Shoot: This blog post follows on from events we have held previously on the topic of aftercare. If you are interested in participating in our next event on 18th January 2018 please click here for details. We will also be live streaming this event over Facebook. Contact Ben Sparks at for more details.

The Oak Processionary Moth

By Helen Elks-Smith.

Oak processionary moth (OPM) was first found in south-west London in the summer of 2006 and was probably brought in on infected oak trees from Europe. The caterpillars feed on oak leaves and can strip the tree bare, leaving it vulnerable to other pests and diseases and less able to withstand extreme weather conditions such as drought and flood.

The caterpillar is also a problem to people pets and wildlife. The caterpillars have thousands of tiny hairs which can be blown on the wind. These hairs contain an irritating substance ‘thaumetopoein’ which causes irritation and rashes on contact, and in some cases sore throats, eye problems and breathing difficulty.


At the moment OPM remains confined to sites in the South and West of London and one in Berkshire, although scientists believe that it could survive and breed in much of England and Wales. It is imperative that we act now to protect our open spaces and prevent OPM from spreading to the wider landscape of England and Wales.

Biosecurity measures to help contain and possibly eradicate OPM include tree passports for imported oak trees and restrictions on tree movement in infected areas. Infected trees are treated with a combination of surveying, spraying and manual nest removal.

To be successful these biosecurity measures need to be fully enforced and you can help. If you visit an affected area, take care to ensure that you do not bring anything away with you that may spread the infection (such as plant matter , twigs and branches) If you already have oak trees on your property, survey them regularly for signs of the nests and caterpillars so any infection can be caught early before it spreads. If you are planting new oaks, make sure they are from reputable suppliers and, if from abroad or infected areas in the UK, that they have a plant passport

webtrailIf you think I have seen OPM caterpillars or nests:
Do not touch or approach caterpillars or nests.
Keep people away away from nests, caterpillars and affected trees.
See a doctor or vet if seriously affected by symptoms.
Report sighting (with photo if possible) to local council or Forestry Commission
For further information visit
Landscape and garden designer Helen Elks-Smith is a BALI Design Excellence award winner based in the New Forest. She feels passionate about conservation and the future of our landscape. Helen has teamed up with sponsor’s The City of London Corporation, to design a garden for RHS Chelsea Flower Show 2014, to raise public awareness of the threat of oak processionary moth and the importance of biosecurity measures to contain it.

Front Gardens – Let’s hear it for the Victorians!

By garden designer Helen Elks Smith. Our front gardens have a tricky time fulfilling everything that we ask of them and often the easiest solution to satisfying the parking, dustbin and access needs is to pave the whole thing over. But it doesn’t need to be this way and there are many good reasons to look at other ways of making our front gardens work both for us and the environment we live in.

When people ask ‘What did the Victorians do for us?’, one of the replies could be ‘they introduced front gardens to our cities and towns’. They valued the space as somewhere to plant flowers, relax and chat with neighbours, and to provide a buffer between home and the busy world beyond. In many parts of the country people are re-discovering the simple but enormous pleasure of a front garden and the benefits it can bring to our community and the environment. Getting to know your neighbours whilst gardening or watching the children play and reducing the amount of run-off water are just a couple of examples.

Front garden

My job as a garden designer is to create an attractive relaxing space that also fulfils a variety of practical needs. Some of the considerations I bear in mind are:

  • Pathways – how are visitors and family going to reach the front door? The path needs to be obvious but can be made attractive using hedges and planting.
  • Parking – How many cars need to park in the garden as opposed to the road? How much turning room do they need? How much area is left for grass, planting, pots and planters?
  • Drive materials – use of brick and cellular paving, gravel and plasticised mesh are attractive alternatives to tarmac and concrete and allow rain water to soak away instead of forming problematic run off.
  • Refuse – for ease of collection, bins often need to be in the front garden but screening with fencing or hedges means they do not need to be an eyesore.
  • Privacy – Using hedges and fencing to get the balance right between feeling exposed and feeling hemmed in.

Front garden path

When it is cold and wet we rarely spend much time in our back gardens but through necessity our front gardens are used every single day of the year. Planting trees with attractive bark such as Himalayan birch and paperbark maple, shrubs that flower through the winter together with snowdrops, narcissus and hellebores will lift your spirits at this time of the year when they need lifting the most.

So let’s hear it for the Victorians, and for the potential we have in all of our front gardens!

Helen Elks-Smith has a busy design practice in the New Forest and is currently working on a number of projects across London and the South. She won the prestigious BALI Design Excellence Award 2013 and is being sponsored by the City of London to exhibit a garden at RHS Chelsea Flower Show this year.

Notes of pathways

By garden designer Helen Elks Smith. There is an increasing body of evidence demonstrating the impact of nature, greenery and the effect that simply being outside has on our everyday lives.

It has been shown that we react at a deeply subconscious level to our surroundings. There is evidence that it takes just 3 minutes for green landscapes to give significant relief from stress and anxiety.  Our gardens have a positive impact on our daily lives.

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Building blocks used by garden designers are, in the main, green and these are used to define spaces.  The connections between these spaces have an atmosphere that determines how we feel when moving around the garden.  These pathways can hinder or encourage movement.

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Closely planted avenues of pollarded trees such as limes have been used for centuries to create lightly shaded walkways where one might take a ‘turn around the garden’.   The narrower the trees,  the faster you will walk beneath them.   Planting the trees with a wider gap underneath also allows vehicles to pass beneath, although on this busy B road (below) in Dorset the cars are generally going too fast to appreciate the subtle pull of the landscape.

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Under the strong heat and light of the Mediterranean sun, this high, narrow path in the Alhambra in southern Spain offers welcome shade.

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But in the UK, this tall evergreen hedge would feel uncomfortable, despite the gentle curve, and it would be less used or cause you to speed up as you passed through.

The overall design works best if the path’s planting also supports movement.  Different plant forms create different atmospheres; strong uprights and arching forms such as stipa gigantea tend to dominate and create a focal point, which through repetition can lead the eye and encourage movement.  Here (below) at Wisley, wide planting beds of stipa gigantea  are balanced by the anchoring affect of the Achillea ‘Coronation Gold’  edging the paths as they curve away from the glasshouse. The overall atmosphere is restful as you stroll along the path.

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More upright forms can be used to create quicker and more forceful movement.   Unless you want to create a stampede, soften and slow the movement by  anchoring the planting with dome-shaped plants to add more stability.    Here the vertical stems and form  of the chinese birch (betula albosinensis ‘Fascination’) and the white foxgloves are balanced by the flat leaves and mounding form of the hosta, the horizontal leaves of the cimifuga, the pincushion flowers of the cirsium rivulare ‘Atropurpureum’ and astrantia

To maximize the impact of our gardens on how we feel we need to ensure that there is somewhere  we can simply sit and enjoy a cup of tea.   If we plan our pathways well we will be encouraged out into the garden and the countdown on those 3 minutes will start as soon as we set foot outside.

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Garden designing downunder

By Garden Designer Andrew Fisher Tomlin.

Just back from a quick week trip to New South Wales where the inaugural Australian Garden Show Sydney was launched. I’m honoured to be one of three Ambassadors for the show and, together with Tom Harfleet, have been commissioned to create the main show feature from 5th to 7th September in Centennial Park in Sydney. The show is support by Destination New South Wales and is a sure winner in a city starved of garden shows!

It’s a vast garden called September Sky, that celebrates the wide open landscapes of Australia and emphasises the beauty of the native flora to be found. As travellers wherever we are in the world it’s these skies that bond us together and link us back to our different homelands.

Our garden references the need to protect and conserve highlighting typical Australian natives from a perspective of the outsider to the country in a contemporary garden where strong architectural forms engage with a much wilder planting. The challenge is that we don’t use Australian natives in our daily work so it’s been a bit of a baptism of fire to work out the trees and plants to use. So far we’re looking at Waterhousea trees and a visit to Alpine Nurseries just outside of Sydney revealed some stunning specimens and a whole range of grasses and shrubs like Westringia that we can use.

I have two key people arriving for Chelsea next week – they are our landscaper and main design support – so we’re working on drawings and plans to discuss with them. Then we have just 12 weeks to pull it all together! I’ll keep you up to date with progress.

Contact Andrew Fisher Tomlin

Field of Dreams

By Helen Elks-Smith MSGD

One of my strongest child hood memories was of walking to the Post Office with my mother through the village playing field. The field buzzed with life. Grassy stalks and flowers gently swayed before me, stretching out in all directions on one of those glorious summer days that at times only our distant pasts seem to hold. As I grew older management of the playing field changed and the grass was never allowed to reach more than an inch high. Even as a child this struck me as sad, a missed opportunity. I was left with a lifelong delight in meadows that quickly re connect me with those feelings of warmth and wonder.

It was not that many years ago when the mention of meadows would place you firmly on the fringe. The work of many designers over the years and the success of the Olympic park in 2012 has boosted interest once more and this year we have seen a big increase in interest in meadows as part of the garden design.

Meadows work in many situations; from small urban gardens through to large country estates. A couple of years ago our winning entry for the Jacksons Fencing Show Garden competition was for a design for an environmentally sensitive  young couple who had little time for gardening yet enjoyed the outside. The planting was made up of rosa rugosa enclosing the deck and Acer globosum and box rounds to provide a contrasting shape and texture.  Rosa rugosa ‘Roseraie de L’Hay’ has a bold pink colour and wonderful fragrance but the more compact R. rugosa ‘Fru Dagmar Hastrup’ is good if space is a premium.  The rest of the garden was planted with meadow turf and enhanced for an early show with aquilegia.  By mid May the meadow turf is full flow and filling the ‘borders’.  The meadow is simply cut in summer making this a very low maintenance scheme and quietly atmospheric design solution.


Wilder spaces, plantings and meadows have often been used throughout garden history to settle properties into their surroundings and to connect to the borrowed landscape.  Close to a house familiar garden styles and forms often work well to create spaces within which we live yet can jar against a rural landscape.  Meadows and naturalistic plantings act as buffers to ease the transition between house and setting.



Meadows can be established in a number of ways and as in all planting, success depends greatly on the ground preparation.  For our clients we strip back the topsoil and use wild flower turf rather than seed or plug plants as we have found this to be the most successful approach.  We also use a wildflower turf which is sown with Yellow rattle (Rhinanthus minor) which is semi-parasitic on grasses) as this helps establish the meadow.   The meadow may need cutting 4 times or so in the first year if the soil is too rich and the grasses dominant.  Once the meadow is in balance the yellow rattle is removed before it sets seed.  If you are in a very sensitive site an ecological survey can be carried out and wildflower turf developed from particular seed mixes as a special order.  Meadow turf is available for full sun and shade.

Maintenance once established is pretty straight forward.  An annual cut and a bit of weeding will probably be all that is needed.  Cut from July to the end of summer for a spring meadow or late August/September for a summer meadow. Spring meadows are often preferable for family gardens where extended lawn space for play is highly desirable over the summer holiday.  Summer and Spring meadow maintenance cuts encourage different plant species. If your lawnmower struggles then a strimmer should make short work of it but make sure you remove the cuttings to keep fertility low.  Before you cut take a look and see whether the seed has fallen.  Either delay the timing of the cut or leave the cuttings for a few days before clearing them away.

Of course meadows don’t simply have the capacity to distract small children from thoughts of blackjacks and the long walk top the Post Office, they also support insects and butterflies.  But that is a topic for another day.

Elks-Smith Garden Design is an award winning garden design practice based on the borders of East Dorset and Hampshire.

Beat the hosepipe ban!

Since last autumn we have had little or no rain. Apart from the occasional downpour that does little to revitalise the soil we’ve all been relying on regular watering in the garden since early Spring. And from today April 5th we’re getting a hosepipe ban in the South East of England.

All the evidence from the weather forecasters is that we are in for a real blazing summer so if you’re going away get prepared in advance and get ready for a heatwave. There are lots of things you can do and here are some top tips to keep your garden stunning through the heat without having to spend the entire Summer watering.

The best move is that if you are putting in new plants choose those suitable for long hot dry periods. This is good for the long term too as, contrary to what you might think, we seem to be getting less rain every summer. The Strawberry tree Arbutus unedo is a great example of a drought tolerant tree with lots of year round interest. It’s evergreen, has peeling bark, white flowers and winter ripe fruits – but don’t eat them, the name comes from the look of the fruit and not the taste!

Try lots of Mediterranean plants that love dry conditions. This includes many of the shrubby herbs such as Lavender, Sage and Rosemary. I love the purple sage Salvia purpurescens and the upright form of rosemary Rosmarinus ‘Miss Jessop’s Upright’ – great where space is limited. Mix these with Russian Sage Perovskia atriplicifolia ‘Blue Spire’ and Jerusalem Sage Phlomis fruticosa (neither of which are real sages). I especially love Lavender and Russian Sage under Birch trees with the mix of blues and white of the stems.

Sun Roses and Rock Roses are also greatly underestimated probably because the name suggests a thorny shrub with too many associations with real roses. These are not ‘proper’ roses. The Sun Rose Cistus is a great all rounder for evergreen foliage, long lasting flowers and copes brilliantly in a drought. Varieties of the Rock Rose, Helianthemum can be treated like an alpine and will cover a metre of soil in no time at all, tumbling over walls and constantly flowering.

A family of plants that seems to be making a comeback are the Pines and some of the smaller Pines such as Pinus mugo ‘Pumillo’ are ideal especially in gravel gardens. Add to this the huge variety of grasses and herbaceous plants such as AcanthusConvolvulus and Sea Holly Eryngium varieties and you have a huge selection of plants that will resist dry conditions.

But planting the right plant is only half the battle. What if you have a full garden and need to protect the borders from drought? Water is a precious commodity so start by conserving what’s already in the soil. How many times have you complained that the soil is just heavy clay and gets boggy in winter and cracks in the summer? What you need is to get some good organic compost into the soil to hold onto the water. Then use a mulch, bark chippings are especially good, to stop evaporation and over time, as it decomposes, add extra goodness to the soil.

And finally, don’t forget to water properly. Believe it or not you can water badly. I see lawns so wet that they rot off while plants in the borders are dying from drought. Make sure you water plants directly, at the base – there’s actually no substitute for hand watering. You can even buy watering pipes that get right down to tree roots, but failing that do what I do with new trees – upend an old plastic bottle with the end cut off. Dig it down next to the tree’s roots and fill the bottle up. The water gets straight to where it’s needed!

Let’s hope that we do have a stunning summer to lift the economic gloom as we stay home in our gardens. We want plenty of sun and lots of rain to get us through and lift the hosepipe ban. Use water wisely but get prepared now and you can sail through the heatwave without lifting a finger to water because all your plants will be happy and contented sitting in warm moist soil with a good mulch topping.

Andrew Fisher Tomlin designs and constructs gardens in London and overseas. You can contact him here.

Here are some top tips:

  1. Water correctly – get the water to the plant at the base near to the roots rather than just spraying over the foliage.
  2. Water at the right time – evening and very early morning before the sun is up are ideal.
  3. Recycle washing up water, a bowl of warm water for a tree can work wonders.
  4. Store water – get a water butt to store excess water when it does rain.
  5. Plant the right plants – those with silver and pale grey narrow foliage like Lavender, Rosemary and Perovskia are excellent, as are conifers and grasses.
  6. Plant in a waterwise way – close together to get a good root system going.
  7. Mulch with bark mulch to conserve water in the ground.
  8. Concentrate on a few large plant buys that you can easily look after rather than lots of small plants – save those for the autumn when they’ll establish more easily.

Remember, a few simple measures can make sure your garden looks as good as last year with less watering.

By Andrew Fisher Tomlin